Solution for Field Service Technicians
Equip your technicians with a complete mobile-optimized solution: receive tasks on any device, complete digital checklists, track interventions, and report in real-time.
What is Field Technician Software?
Field technician software is a responsive web solution that enables field teams to receive and manage work tasks directly on any device—phone, tablet, or laptop—eliminating paper and improving communication with the office.
Technicians can view their daily schedule, navigate to locations, complete digital forms, record intervention details, and have everything synchronized in real-time with the central system.
Mobile App Features
Everything technicians need to work efficiently in the field
Responsive Web Interface
Access from any device through our mobile-optimized web interface, designed for field use with intuitive navigation and touch-friendly controls.
Scheduling & Tasks
Technicians see their daily schedule, receive notifications for new tasks, and can accept or reschedule interventions.
Digital Checklists
Customizable forms for each intervention type: checks, measurements, parts used, and observations.
Integrated Navigation
Direct navigation to customer location with Google Maps or Waze, with estimated arrival time.
Digital Documentation
Record all intervention details digitally, attach notes and observations, and generate complete service reports automatically.
Real-Time Synchronization
All data syncs instantly with the central system. Managers see updates in real-time as technicians complete their work.
Benefits for Your Team
Why technicians and managers prefer our app
Industries Served
The technician app is ideal for various industries with mobile teams
HVAC & Plumbing
HVAC, heating, and plumbing technicians doing maintenance and repairs at customer sites.
Telecom & IT
Installation and support teams for networks, internet, telephony, and IT equipment.
Utilities & Energy
Technicians for meter reading, periodic checks, and utility network interventions.
Integrated with Blade XR
The technician app is part of the Blade XR platform, offering complete sync with the dispatch system, CRM, and equipment management.
Key Features
Frequently Asked Questions
Answers to the most common questions about the technician app
What devices does the system work on?
The system works on any device with a modern web browser—smartphones (iOS and Android), tablets, and laptops. The interface is fully responsive and optimized for touch screens.
Do I need to install an app?
No, there's no app to install. Technicians access the system through their device's web browser. This means instant access, no app store updates, and compatibility with any device.
Can I customize the checklists?
Yes, checklists are fully customizable. You can create different forms for each intervention type, with text fields, numbers, selections, required photos, and more.
How do technicians receive tasks?
Technicians receive push notifications on their phone when assigned a new task. They can see all details, customer location, and navigate directly from the app.
Does it integrate with our existing system?
Yes, the app is part of the Blade XR platform which offers APIs for integration with ERP, CRM, and other applications used in your company.
Ready to Equip Your Technicians?
Contact us for a demo and see how our app can transform your field team's efficiency.
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